On Thursday, Dec. 2 at 3:30pm I visited Henri's Music in search of a used guitar box. I need to tell you what happened that afternoon with your employee, I believe his name was Eric. He not only found me a box but also found packaging to keep my son's guitar stable during shipping. He then used packaging tape, secured the box and let me use his "Sharpie" to address the box.
You see, my son is in the U.S. Army and is going to Iraq on Jan. 26, 2005. If he could get his guitar by Dec. 18, they would allow him to take it with. Eric made that possible. After leaving Henri's I went to the Post Office & my son received his guitar on Monday Dec. 6.
I wanted you to know what a great employee you had. He went above and beyond the call of duty. Please tell him thank you from me and my son.
Jodi
Contact us for complete information on all of our products and services. Green Bay (920) 496-3710 or (800) 261-9100 Appleton (920) 739-9163 or (800) 261-9292 Oshkosh (920) 233-1173 or (800) 838-1538